NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

MJMurry's avatar
MJMurry
Aspirant
Sep 28, 2018
Solved

Factory Name vs mine

I purchased and set up my router and wifi.  I renamed my network and set a passcode separate from the factory sticker on the actual router.  Now I see the factory name showing up in my computer toolbar. I have internet access no matter what but am wondering why it kwwps switching back to the factory provided name. I have to restart my computer in order to get it to reset to mine.  Does it really matter?


  • MJMurry wrote:

     

    the netgear95 was factory set.  Int he system tray it shows up as netgear95 ...

     

     


    Please read my message and see if you can follow the instructions.

     

    You can keep on restating you problem, but unless you follow the advice that people give you, we are going to get nowhere near to solving the problem.

     

    If you cannot understand the messages from other people, tell us which bits baffle you. No matter how hard some of us try, it isn't always easy to put yourself into another user's shoes. You never know how familiar they are with this stuff.

     

    Maybe this will also help:

     

    How do I change the name on my Nighthawk router? | Answer | NETGEAR Support

     

    It has the advantage of a picture of the relevant screen.

     

     

     

     

8 Replies

  • > [...] I renamed my network [...]

       What, exactly, did you rename?  An R7000 has two wireless network
    names (SSIDs), one for the 2.4GHz radio, one for the 5GHz radio.  If you
    change the name (SSID) of only one, then you can expect to see both your
    changed name and the default name (on devices which can use both radio
    bands).

    > [...] Now I see the factory name showing up in my computer toolbar.
    > [...]

       What, exactly, do you see?

       Visit http://netgear.com/support , put in your (actual) model number,
    and look for Documentation.  Get the User Manual.  Read.  Look for
    "Specify Basic WiFi Settings".

    • MJMurry's avatar
      MJMurry
      Aspirant

      On the app, both my settings have the network SSID (Wifi band) name I chose for both 2.4 and 5G.  When I hover over the intern access icon in the tool bar next to the clock on my computer, it states NETGEAR95 (which is the name on the router used to log in originally). Once I restart the rcomputer, it shows up as my network name I chose 

    • MJMurry's avatar
      MJMurry
      Aspirant

      Also when I go to controlpanel I see that the netgear95 is a public access but it will nto show up in the icon when it is not compressed to the tool bar.  My named network shows.  

      • antinode's avatar
        antinode
        Guru

        > [...] Once I restart the rcomputer, it shows up as my network name I
        > chose

           Are you saying that the problem is in the computer?  What does some
        other computer/device say?

        > Also when I go to controlpanel [...]

           Blame Windows?  (Blame assignment is job one.)