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Firewall issue R7000
Just a quick back story: I have 2 security cameras installed on my network, but I am currently unable to access their feed on my phone app when my phone is not on the same network. (This was not an issue with an old Linksys router I used to have.) I have been informed by the camera company that this is happening because of a possible firewall on my router not allowing outside devices to access devices on my network. Does anyone know how or if I can disable the firewall? I have been searching for an answer online and have so far, come up empty.
** If you have questions or need more information, please let me know. I am not an expert on any of this and I am simply looking for some advice. I am a novice when it comes to things of this nature. Thank you in advance for your patience with me.
** If you have questions or need more information, please let me know. I am not an expert on any of this and I am simply looking for some advice. I am a novice when it comes to things of this nature. Thank you in advance for your patience with me.
- Yes this is the obvious choice. And it was a simple question.
I am sorry I came to this community and asked questions. I clearly should have known better.
9 Replies
Starting a new thread with again minimal information will probably not garner you much help.
Only new information you provided was that it worked before on a LinkSys router?
Camera MAKE and MODEL is the really needed part. That would allow one to search for setup instructions.
What model phone and app too might be of value.
Firewall can't be changed, but WAN port access can be...
- Thanks for your help! Remember, this is all new to me.
The cameras are a Wansview K1 and a Wansview K3. I access their feeds on the app provided by Wansview with the purchase of their cameras. I have an iPhone 8 and the OS is up to date.
Thank you in advance for your patience with me.Thanks for the camera info.
I need to KNOW if you followed these Instructions, https://www.cameraftp.com/CameraFTP/Support/Wansview_M625W_NCM620GA_NCM751GA_NCM622GA_Others_CloudRecording.htm
as it seems this might make some configuration changes?
Also on this page, http://www.wansview.com/Service/download/27.html as there are USER MANUALS in various languages, and for the K1 Section 5 details Web Access Setup.
It is ALL new to me too as I don't have that h/w. However after looking at both links above and your comment that it worked before on a LinkSys I'm assuming you did NOT re-setup the camera's for the Netgear, hence your problem, especially if there is a different IP Address for the Netgear router vs. the LinkSys.
