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JenKat13's avatar
JenKat13
Follower
Aug 06, 2017
Solved

Help! Nighthawk installation

I have had a ton of issues setting up anything with my internet. This was supposed to make things easier. I bought this Router, because with Fiber Optics, I was told I did not need a Modem. Low and behold, I had to use a Modem to even get a signal. But My computer is not recognizing this router, so I can even set this up. Isn't there supposed to a installation thing that pops up when I first use the router? Nothing has popped up, and the support videos are no longer available. I am trying to get my computer to recognize this router, and it does not even know it is there. Can some one help me?

 

  • Hi JenKat13,

     

    You can follow the user manual of the router.

     

    1. How is the router connected?

    2. What are the devices connected to the router? wired?

    3. What are the lights on the front panel of the router?

2 Replies

  • Hi JenKat13,

     

    You can follow the user manual of the router.

     

    1. How is the router connected?

    2. What are the devices connected to the router? wired?

    3. What are the lights on the front panel of the router?

    • JamesGL's avatar
      JamesGL
      Master

      Hi JenKat13,

       

      We’d greatly appreciate hearing your feedback letting us know if you need further assistance.