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sgardner's avatar
sgardner
Aspirant
May 09, 2024

Hulu stopped working - VPN connection? Nighthawk R7000P

All of a sudden Hulu stop working on App and TV while connected to Wifi. If not connected to WIFI the app works on my phone. While the TV and Apps are connected to WIFI I get the error of "Hulu is not available in your region or may be using a VPN" Nothing has changed from my side. I have a Nighthawk R7000P. Hulu and Spectrum all said nothing is wrong on their side and to see if y router is being connected through a VPN or proxie. Any thoughts?

4 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    May 09, 2024

    Has a power off for 1 minute then back ON with the ISP modem and router been performed since last update?
    Be sure to restart your network in this sequence:
    Turn off and unplug modem.
    Turn off router and computers.
    Plug in and turn on modem. Wait 2 minutes for it to connect.
    Turn on the router and wait 2 minutes for it to connect.
    Turn on computers and rest of network.

     

    Check if your using VPN.

    Try with out VPN? 

     

    • sgardner's avatar
      sgardner
      Aspirant
      May 09, 2024

      Thank you for your answer. This did not work and still experiencing same issue. I do not know how to check if I am using a VPN - nothing points to me using a VPN. All other Apps work and nothing has changed for me. 

       

      Do you have any other suggestions?

       

      Thanks!

      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User
        May 09, 2024

        What Firmware version is currently loaded?
        What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

         

        Contact the VPN provider? 

         

        Can try a factory reset and setup from scratch on the router at some point.