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einshtin's avatar
May 18, 2022

I can’t access my router page 192.168.1.1

when i try to log in to the router page by writing in the browser 192.168.1.1, then enter Admin and password, it doesn't accept to log in  and after trying three times the page give me the option to reset the password and when i reset the password. it do the same and does not accept the username and password. and I don't have access to the page.

i reset factory setting and still have the same problem.

7 Replies

  • michaelkenward's avatar
    michaelkenward
    Guru - Experienced User

    einshtin wrote:

    when i try to log in to the router page by writing in the browser 192.168.1.1, then enter Admin and password, it doesn't accept to log in 


    And your Netgear device is? A model number?

     

    Connected with what to the device? Wifi? Wired?

     

    What firmware version do you have on the device?

    A number is more useful than "the latest". (It may not be by the time people read this.) There can also be newer versions, or "hot fixes", that do not show up if you check for new firmware in the browser interface.

    It might also help if you told people what the modem is in front of this router, if there is one. The model number could be useful. Is it, by any chance, also a router, with a set of LAN ports on the back?

    The reason for asking is that a lot of people turn up here trying to put a router behind a modem that is also a router. That can complicate troubleshooting.

    • einshtin's avatar
      einshtin
      Tutor
      Netgear device is? A model number?
      Netgear R7000
      Connected with what to the device? Wifi? Wired? I tried to connect my laptop to the netgear with the two options wired and wireless.

      What firmware version do you have on the device? I reset the netgear many times and I don't have access to the router page to update it.
    • einshtin's avatar
      einshtin
      Tutor
      Netgear is connected to Modem (which is also include router) Hitron model : CODA-4680
      • michaelkenward's avatar
        michaelkenward
        Guru - Experienced User

        einshtin wrote:
        Netgear is connected to Modem (which is also include router) Hitron model : CODA-4680

        If it really is a modem/router – Google isn't clear – that could be the source of the problem. The Hitron might also have a similar login address or it is intercepting attempts to get to 192.168.1.1.

         

        Two routers on your network can cause headaches. For example, you can end up with local address problems. Among other things, the other router can misdirect addresses that the Netgear router usually handles, such as routerlogin.net or the usual IP address for a router, 192.168.1.1.

        This explains some of the other drawbacks.

        What is Double NAT? | Answer | NETGEAR Support

        It may be possible to put the modem/router into modem only (bridge) mode and then to use the second device as the router.

         

        Hitron models Bridge Mode - TekSavvy Community

         

        Sometimes it is easier to put the second router into AP mode. But that has its own drawbacks:

        Disabled Features on the Router when set to AP Mode | Answer | NETGEAR Support

         

         

        It may be that your R7000 spotted the CODA-4680 on setup and picked a different IP address. As some of the manuals say:

         

        "If the router detects a conflict with a WAN IP address,it changes its IP address to 10.0.0.1 or 172.16.5.1"

         

        You could try them.