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Nikkofury's avatar
Nikkofury
Aspirant
Jul 19, 2021

I have an AC1900 Netgear Nighhawk Router that doesn't work with Spectrum, do I need to change router

Hello,

 

I have a Nighthawk router AC1900 that I've used for a few years, recently got Spectrum services and it doesn't seem to be compatible, just switched from ATT Fiber. I updated the Firmware to no avail, any suggestion on fixing it myself or do I need a new router?

 

Looking for suggestions on a replacement as well, I have a: PS5,Computer, Security System, Apple TV, Smart TV, 2 Smartphones.

 

Network Bandwidth - 400/20

 

Home Sq Footage - 1,600 Ft, router is on the far corner of the house, while some network devices are on the opposite corner.

 

Thank you!

10 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    what actual router do you have? AC1900 is a speed

    What modem/gateway do you have from spectrum?

     

    who told you it doesn't work with spectrum?

    Details are key as I haven't found a router only device that won't work with spectrum. 

    • Nikkofury's avatar
      Nikkofury
      Aspirant

      Spectrum Wave 2

       

      R6900 gigabit I believe

       

      When the technician hooked it up the internet showed to be red and wouldn't work, we rebooted the router and reset it to no avail. Then I updated the firmware which didn't work as well. The Wave 2 provided by Spectrum isn't very good either.

      • plemans's avatar
        plemans
        Guru - Experienced User

        Spectrum has 3x wave 2 routers. 

        Try putting the R6900 in access point mode and connecting it to the spectrum device.