NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
I need Help! Nighthawk AC1900 Smart WiFi Router (R7000)
No Tech Savvy and very confused. I have a Nighthawk AC1900 Smart Router (R7000) and I have been having the following problems: Slow Internet Lose Connection, but on my computer it says it is con...
What firmware version do you have on the device?
A number is more useful than "the latest". (It may not be by the time people read this.) There can also be newer versions, or "hot fixes", that do not show up if you check for new firmware in the browser interface.
It might also help if you told people what the modem is in front of this router, if there is one. The model number could be useful. Is it, by any chance, also a router, with a set of LAN ports on the back?
The reason for asking is that a lot of people turn up here trying to put a router behind a modem that is also a router. That can complicate troubleshooting.