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MauleGuy's avatar
MauleGuy
Apprentice
Dec 27, 2021
Solved

Intermittent connection problems after v1.0.4.46 firmware update

I updated my firmware to v1.0.4.46 but have been getting strange issues when trying to log on to certain websites.

 

I often have to click numerous times to get on a site and often on login sites I have issues logging in. 

I moved my ethernet cable directly to the Arris SB8200 cable modem and problem seems to be solved but if I run the SB8200 into the WAN connection of the R7900 the problem reappears.  

 

In addition I have used dslreports.com  speed test for years is the only thing that fails when directly connected to the SB8200 but that could be a totally unrelated issue. 

 

Is there a later version of the firmware update?

  • Problem solved.  Netgear R7900 sitting in a box ready to be donated to a charity that supplies computer supplies to people in need.

     

    Factory reset should solve the issue for re-use.

6 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    A couple things to try. 

    1. enable ipv6 if you haven't and reboot the router/devices. 

    2. factory reset the router. Maybe an old setting is causing the issue. 

    3. downgrade the firmware. Maybe the latest did introduce an issue. You can always downgrade. 

     

    • MauleGuy's avatar
      MauleGuy
      Apprentice

      I thought the firmware update was to correct security issues.  Rolling back to an earlier update seems to defeat the purpose.

       

      I have pretty much had it w/ Netgear's lack of respect for their customers.  Next stop is a new routher NOT Netgear.

      • MauleGuy's avatar
        MauleGuy
        Apprentice

        Problem solved.  Netgear R7900 sitting in a box ready to be donated to a charity that supplies computer supplies to people in need.

         

        Factory reset should solve the issue for re-use.