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Forum Discussion

coictransfox's avatar
coictransfox
Aspirant
Oct 15, 2021

Intermittent network dropout

My router drops all internet once every one or two days and requires the network password to get internet back up and running.  Any solutions i might need for this?

7 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    What Firmware version is currently loaded?
    What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

    • coictransfox's avatar
      coictransfox
      Aspirant

      firmware v 1.3.2.124

      model AC2300

      modem hitron technologies

      docsis 3.1

      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User

        What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
        Any Wifi Neighbors near by? If so, how many?

         

        Is there a model# for the ISP modem? 

         

        Has a full power OFF the the modem and router for 1 minute been performed?