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Forum Discussion
vinnyd51
Dec 17, 2021Tutor
Issues with R6700v3 router - "Hmmmm.....can't reach this page"
I posted an issue with this router about a month or so ago. It is in a second home and it seemed like every time we got there our internet was out. This began after the cable company installed a new modem. A few of you suggested resetting the router and updating the firmware to V1.0.4.106_10.0.80. I did both and we haven't had that problem since. Now, however, I have noticed that when I go to most sites I get a screen that says "Hmmmm...can't reach this page". Then, a few seconds later, the correct site comes up. This occurs whether I use Microsoft Edge or Google Chrome. Once again, the cable company tells me there must be a problem with the router. Any suggestions?
Glad you got it working. Please mark your thread as solved so others will know. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/24231/How-do-I-back-up-the-router-configuration-settings-on-my-Nighthawk-router
Enjoy. 📡
12 Replies
- FURRYe38Guru - Experienced User
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Did this start happening after the FW udpate? If so, might go back to prior working version of FW.
- vinnyd51Tutor
Thanks for the quick reply. The modem is an Arris model #TM2902A. This issue did start happening after the firmware update. I'm afraid to revert back to the previous firmware version so as not to have the original problem again of losing my internet connection periodically. I can live with this new issue if necessary.
- FURRYe38Guru - Experienced User
Is IPv6 enabled or disabled under Advanced Tab/Advanced settings?
Can revert FW back if necessary. Some newer FW users have expressed seeing problems with across many router models. Some found gong back resolves there problems seen on newer FW.