NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

ramhad3's avatar
ramhad3
Aspirant
Mar 14, 2017
Solved

lost connection to cameras remotely

I have been using. http://www.samsungipolis.com/ipolis/ipoipolis.asp for my remote cameras. One day power went out it stopped working remotely. I tried loggin in and found that https://ddns.hanwha-security.com/ is now running the service. So I set up an account registered it and all that. shows it ONLINE but when I went to connect to it it says. 

This site can’t be reached

The webpage at http://71.X.XX.XX:X/ might be temporarily down or it may have moved permanently to a new web address. ( I added the "X's")

 

So i logged into the router, to see about the port forwarding stuff and there was not anything listed under port or trigger forwarding.

 

I try to set one up on the IP address my camera DVR system is on and it says The specified port(s) are being used by other configurations. Please check your configurations of USB Readyshare, Remote Management, Port forwarding, Port Triggering, UPnP Port Mapping table, RIP, and Internet connection type

 

WHAT THE HELL? HELP?

  • Problem solved.  Not even sure what I did LOL

     

     

    Thanks for the replies

6 Replies

  • StephenB's avatar
    StephenB
    Guru - Experienced User

    Did you check the UPnP port mapping table in the router?  I'm guessing that the DVR system was able to open the port with uPnP, and that your web page issue is about something else.

     

    You could turn off the DVR system, reboot the router, and then try forwarding the port.  

     

    If you use port forwarding, then you should reserve the IP address of the DVR system btw. 

    • ramhad3's avatar
      ramhad3
      Aspirant

      I have rebooted everything. Is there an easier freaking way to do this? It worked for 2 years fine.

       

      ahhhhhhhhhhh :(

    • ramhad3's avatar
      ramhad3
      Aspirant

       

      what and how to find the info for uPnP

       

      im lost

    • ramhad3's avatar
      ramhad3
      Aspirant

      Ok I found the UPnP Stuff and it looks like port 80 is assigned to something else? How did that happen? Cameras were fine for years.  Im so confused lol

       

      how do I find what is on the port 80- now? says the IP address is assigned to port 80 and 443? 

      • StephenB's avatar
        StephenB
        Guru - Experienced User

        ramhad3 wrote:

        Ok I found the UPnP Stuff and it looks like port 80 is assigned to something else? How did that happen? Cameras were fine for years.  Im so confused lol

         


        The other device asked your router to open the port.  The upnp map will tell you that device's IP address.  You can then find the device that is currently using that address.

         

        Another option is to turn off upnp and reboot the router.  Programs that are relying on upnp to open ports will fail, and as you come across them you can add new port forwarding for them.