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Markg2's avatar
Markg2
Tutor
Apr 26, 2016
Solved

Netgear migration email?

 

Actually a Model R7300DST but it wasn't a choice on the dropdown.

 

I received an email titled 'Important Update from NETGEAR Support' yesterday. Essentially:

 

'To continue to use ReadyCLOUD, you must follow these steps:

1. Create or migrate your ReadyCLOUD account to a MyNETGEAR.com single sign-on account. '

 

I already have a MyNetgear account as of my January '16 purhcase and I'm using ReadyShare. I logged into my account and do not see any indicators to 'migrate'.

 

I just wanted to be certain the email does not apply to me to elminate any 'surprises'.

 

Mark

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  • JamesGL's avatar
    JamesGL
    May 02, 2016

    Hi All,

     

    This is true to all ReadyCloud users. Please follow the instructions for you to be able to update your ReadyCloud account.

    The email is real and it's a preliminary announcement about the new migration that will happen. 

15 Replies

  • Retired_Member's avatar
    Retired_Member
    Apr 26, 2016

    I also received it I don't use it so I deleted it.

    • dsnpevl's avatar
      dsnpevl
      Virtuoso
      Apr 27, 2016

      I also recieved the mail but was a bit confused on how and when to proceed on upgrading the account. Since it is a MyNetgear single-sign-on account, I would assume you also need for if for other things than the could services? Not sure to what ohter things the new MyNetgear account will apply? Will the new account e.g. also apply for loggin into the community or the support pages?

       

      I did see this popup on readynas.netgear.com:

      "Coming soon, a new ReadyCLOUD

      The first time you sign in to the new ReadyCLOUD you will be guided through upgrading your account. Changing to the new ReadyCLOUD is required. The target for the new ReadyCLOUD is May. More information will be available by email and through the ReadyNAS community."

       

      It seems it is required to upgrade. We have to wait for early May for the new ReadyCLOUD portal to become live and will then be offered an upgrade procedure at first logon.

  • uymai's avatar
    uymai
    Guide
    May 05, 2016

    anyone actually successfully migrate? i get a popup signing into readycloud, but no prompt to migrate