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skynet2001's avatar
skynet2001
Aspirant
Nov 12, 2021

Netgear R 7000 Lan Ports not working

Hello who can help

My R7000 does not use lan ports 1 and 3, ports 2 and 4 are working fine.

How can i resolve this

Thanks in advance

 

8 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User
    Nov 12, 2021

    1. what firmware is on the router? 

    2. how long have they been not working? 

    3. if you swap a device onto one of those ports, will it work? 

    4. what caused it to stop working? (storm, dropped, firmware update, etc)

    5. have you tried a simple factory reset and reinstall?

    • skynet2001's avatar
      skynet2001
      Aspirant
      Nov 12, 2021

      Hello ,thanks for the reply:

      1. what firmware is on the router?  V1.0.11.106_10.2.100

      2. how long have they been not working? From day 1

      3. if you swap a device onto one of those ports, will it work? Changing has te same effect ,port 1 and 3 don t work, 2 and 4 do

      4. what caused it to stop working? (storm, dropped, firmware update, etc) No idea

      5. have you tried a simple factory reset and reinstall? Yes no effect

       

      Thanks for your help in advance