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Forum Discussion
kfilop
Jan 18, 2021Aspirant
Netgear R7000 not getting full internet speed
Hi got My R7000 behind isp router modem its connected throught wan port have being using if fine 2 years till did upgrade from 100mbs line to 200mbs line , devices connects with own seperate ip and isp modem with anoither ip thats how has being working so long since upgrade i wont get more than 100mbs download according to speedtest and trying downloads my upload works as expected 20mbs upload. When i connect through my isp router modem have no issues speed syncs and suppose to be 200mbs download and 20mbs upload . I have come in contact with them they find no issue from there side i also did factory reset applied latest firmware again still problem cant get speeds higher than 100mbs internet
10 Replies
- plemansGuru - Experienced User
What isp gateway is it?
What firmware is on the R7000?
Since the service upgrade, did you ever try a factory reset and reinstall of the r7000?
- kfilopAspirant
have done a reset fresh installation have latest firmware , isp is in greece have also changed cables
- plemansGuru - Experienced User
What "the latest" verison do you have? We ask for a reason and the R7000 isn't known for the best firmware or for even "on the latest" when people say it is.
And what gateway/modem do you have? I didn't need who you're isp is, I needed what gateway model it is
- JohnQFloridaAspirant
While you evaluate all the other good advice here, you should also carefully read the fine print of the service offered by your Internet Service Provider. It's possible that their fastest advertised speed *might* only be available via a hardware based accelerator that runs only on the wifi router they provided, and via a wired connection. For example, that's the case with my Spectrum service. I forget what it's called, but the fasted available speed only happens when connected to my Spectrum provided router.