NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Retired_Member's avatar
Retired_Member
Nov 09, 2021

Netgear r7000p wifi slow nothing fixes it!

I have a netgear r7000p router 200mbps isp service from spectrum. Since day one at two different houses wifi internet tests I get 21mbps download and 4 mbps upload. So frustrating. App shows speed coming into router is over 200mbps but out-of router is slow. Numerous reboots and factory resets do nothing. Please help. If I can't fix this I'm gonna smash this thing with a sledge hammer it's junk!

25 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User
    Nov 09, 2021

    1. what modem/gateway is the router connected to? 

    2. what firmware is on the router? 
    3. how are you testing the speeds? wired? wireless? IF wireless, are you connecting to 2.4ghz or 5ghz?

    4. what wired speeds do you get from the modem?

    5. what wired speeds do you get connected to the router? 

    • Retired_Member's avatar
      Retired_Member
      Nov 11, 2021
      Cable modem is a Ubee. Connecting with 5g both hard wired and wireless. I have to look at firmware but I have had this issue since day one with this router. I thought it was isp but it's not
      • Retired_Member's avatar
        Retired_Member
        Nov 11, 2021
        The speeds are the same roughly 20nton23 mbps download and like 4mbps upload. Also when son is gaming for no reason he starts to lag and it's not the game server bc other friends don't have the issue. This thing is junk