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Netgear R7500 & R7500v2 need updated SSL Key in a firmware update
No this is not a "feature request" posting, but another highlight of Netgear not being ontop of their own "active" (not EOL) product line. The original Netgear R7500 and the revision R7500v2 need...
Per engineering, just update the QoS database and there's no need for any FW update to correct the SSL key.
Can you guys confirm?
That's a disturbing and ridiculous response. I can let the cessation of the v1 support slide, but, like you said, the v2 just released not long ago. Unbelievable. I actually had a positive experience with Netgear tech support when my first 7500 bricked. She was knowledgeable, easy to understand, and I had a replacement router in the mail either next day or second day. What you've been told is too much, however. I will cut my losses and look for another router that is actually supported and updated as promised. This was first Netgear product. It will also be my last.
Per engineering, just update the QoS database and there's no need for any FW update to correct the SSL key.
Can you guys confirm?