NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
njebudalla
Nov 11, 2021Aspirant
Netgear r9000 will not retain configuration
I have an R9000 that will not retain configuration if powered off. For example, if the electricity cuts, when I am unable to connect to the wifi, and I try to log into the gui, it's completely reset and awaiting config, security question selection and all - the Out of Box Experience is presented all anew. It will retain config so long as it remains powered but loses it every time once power is disconnected. Any tips are appreciated.
3 Replies
- plemansGuru - Experienced User
what firmware version are you on?
- njebudallaAspirant
Thanks for your reply.
Router Firmware Version
V1.0.3.6I have tried to change version without success. It still manifests the same problem of not retaining configuration.
- FURRYe38Guru - Experienced User
How are you updating FW?
Your using older FW. Maybe new FW will fix this...