NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
NETGEAR WiFi Router (R6230) - AC1200 is cutting my speed to 1/10 of what I'm paying for
Looking for help in figuring out how to fix this
9 Replies
No much to go on.
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?Are you wire or wirelessly speed testing?
What devices are you using to test with?
Netgear has set up a community forum specifically for Smart WiFi Router products:
https://community.netgear.com/t5/General-WiFi-Routers-Non/bd-p/home-wifi-routers-general
Please use this link to the main forum product list to review and choose where to make your posts.
https://community.netgear.com/t5/NETGEAR-Forum/ct-p/en-netgear
Thank youHello thank you. I apologize for the lack of info provided I was not sure what to provide.
Router Firmware Version
V1.1.0.50_1.0.1I attempted to update but it said this was the latest version
Modem - motorola MB8611
Wired connection
I'm using my main computer to speed test.
I apologize for posting in the wrong place if needed I can make a new post there.
Has a full factory reset and setup from scratch been performed while powering OFF the ISP modem for 1 minute then back ON?
No worries, will ask to have this moved.
