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network printing with nighthawk x 6 tri band
My print is connected to 2.4Ghz wirelessly as this is the only channel is identifies. when my computer is connected to 5 ghz wirelessly it cant print. But connect my computer to 2.4 Ghz and it will.
how do i over come this problem? is it a settings issue?. I know it would be simple just to connect my computer to 2.4 ghz, but i also have devices connect to 5 ghz which need to print as well
Hi strongarmsps,
1. Check if the printer is getting a valid IP from the router?
2. Reconfigure the printer to connect to the router.
4 Replies
Can you ping the printer from device on 5GHz? Is the printer configured as network printer?
Yes the printer is configured as a network printer. And no i cant ping the printer as its always in offline status according the the device.
Hi strongarmsps,
1. Check if the printer is getting a valid IP from the router?
2. Reconfigure the printer to connect to the router.