NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Network problem running as Access Point
I recently enabled my NightHawk router as an Access Point to my fiber modem/wireless router which my service provider does not give me managment access.
I have noticed a few issues after enabling this. First, I use a Cisco Webex room for some of my meetings. It works fine from the browser, but the desktop client will not connect. (constantly in a connecting state)
Second, when I login to a Go Fund Me account, it fails to show me the reCaptura and therefore I am not able to access.
I have tested this with several devices on the network, and have moved to a cellular network connection. The problems only appear on my home network with the Access Point configured which is the only change I can think of since I noticed these problems.
FW Version: V1.0.4.68_10.1.75
Thank you!
You could try using a different dns provider if the ping device allows it. Maybe its an issue with dns.
15 Replies
In access point mode, the primary router is whats controlling those features.
does it work find if you directly connect to the primary router?
Good point, and yes it doesn't seem to work from the service provider's router either. Can you please help me understand this issue...I can't imagine the pain it will be to try to find someone who can help with this from their support team.
If its not working directly connected to your isp's setup, then something in the gateway is stopping it.
Sadly, you would need to contact them to find out what.
Or you can try their forums/google to see if anyone else has had an issue with that specific gateway/setup.