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PW05's avatar
PW05
Aspirant
Jan 25, 2022
Solved

Never seemed to work properly

I have had this for a few years now and it has never seemed to be of any benefit just using electricity in the corner. I recently received an email about a Firmware update so after a great deal of trouble loggining in and trying to update it I am asked to connect to NETGEAR_EXT. in settings. I tried on both my phone and computer and neither can find this address. Can anyone out there help me set this up to start working. I was not convinced it was connected when first purchased but now quite sure

 

  • Then factory reset it and start over. 

    Push and hold reset for 7-15 seconds while its powered on. 

    then follow the install guide and use the installation assistant method and NOT wps. 

12 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    You already had it setup? 

    Its a mesh extender so it uses the same ssid as the primary router and devices roam between the primary router and it as needed. 

    so it doesn't show up as seperate. Its the whole purpose of a mesh device is that you don't have to mess with it or switch between networks. Your device handles it all. 

     

    If you log into your router, it'll have an attached device list (or equivelent). Look at that list for the EX7700's IP address and use its ip address to connect to it.