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Garyrh66's avatar
Garyrh66
Apprentice
Feb 23, 2019
Solved

New firmware for AX8 1.0.1.56 available and not good results

Updated to the new firmware and it lowered my Wi-Fi speed. I have Comcast blast 250 Mbits. With 1.0.1.40 I was getting 300 Mbits down and with new firmware my speeds lowered to 50-70 Mbits. Back to 1.0.1.40 and speeds are back to 300 Mbits.

  • Garyrh66's avatar
    Garyrh66
    Feb 24, 2019

    I found the problem. Login and change the 5g wireless channel to 153 and the mode to 2400Mbit. For some reason the new firmware changes  this. All is back to normal now with my wireless speed which is back to 300Mbits.

16 Replies

  • Just upgraded and have Comcast Blast 150 with a Comcast Modem. (CISCO DPC3941B) I was getting 118Mbits. With The firmware update, I'm getting 108 MBits.  I'll keep a watch on it.

    • myersw's avatar
      myersw
      Master

      Navymac wrote:

      Just upgraded and have Comcast Blast 150 with a Comcast Modem. (CISCO DPC3941B) I was getting 118Mbits. With The firmware update, I'm getting 108 MBits.  I'll keep a watch on it.


      Navymac 

      Where I live Comcast over provisions so that my 250/20 tests more like 290/24. 

      What speeds do you get connected directly to the modem with a PC?

      • Navymac's avatar
        Navymac
        Aspirant

        Ill check today on connecting the Comcast Modem directly to my PC and get back to you. Good call as I am very very curious. Id hate to have to buy my own modem but maybe its cheaper in the long run

    • microchip8's avatar
      microchip8
      Master

      you're beta testing still. People rushing immediately to get the latest and greatest instead of waiting to mature are virtually always beta testing, especially firmware-wise

      • Retired_Member's avatar
        Retired_Member

        Same results here too.  Went from 450 to 120 and that's with an ethernet connection, not wifi. 

    • michaelkenward's avatar
      michaelkenward
      Guru - Experienced User

      Did you reset the router to factory settings after the firmware flash?

      New firmware sometimes introduces changes that are not compatible with the old configuration.

      So while it isn't guaranteed to fix problems a factory reset is the first thing to try if you have issues with new firmware.

      This is a nuisance because you then have to reconfigure the device all over again.

      You can backup your settings before you reset and restore them later. But that may just bring back the fault. Then again, at least you will know if the reset fixed the problem.

      • Garyrh66's avatar
        Garyrh66
        Apprentice

        Reset set the router to factory default and it did not fix the problem

    • myersw's avatar
      myersw
      Master

      Gush what a surprise!!

       

      With Netgear's history of bad firmware, what did you expect?