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Forum Discussion

DaveLeitch's avatar
Jul 22, 2021

Newbie question

Hi I want to force a device (Yamaha wx10 speaker) to connect on 2.4 and I'm using "smart connect". Is there any way to make that happen?

 

At the moment the device is sometimes visible to Apple Airplay 2 but not at other times. 

 

Equally even when the device is working it doesn't show up in the devices list. Like now. The music is playing but the device isn't visible to the Netgear app or when I log into the router on the computer.

 

On the other hand another device names Bose-SoundTouch does show up, and I don't own one of them. I guess maybe the Yamaha and the Bose share an ancestry?

 

Still its forcing the device (which I could rename) onto 2.4 that I want to do but still leave smart connect on for everything else

 

help appreciated as always. 

7 Replies

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator

    You could try to disable smart connect and then connect it to the band you want and then try enabling smart connect again. This may not work as smart connect decides what band to put each device on.

     

    DarrenM

  • plemans's avatar
    plemans
    Guru - Experienced User

    1. what modem/gateway are you using? 

    2. According to the manual, that speaker only supports 2.4ghz. 

    3. what firmware is on the router? 

    • DaveLeitch's avatar
      DaveLeitch
      Guide

      Hi Plemans 

       

      it is the latest/current  version of the firmware for both the router and the Yamaha. I don't see how the gateway is relevant but it's a Sagecomm 5366 reading the label. 

      It is nice to confirm the speaker is 2.4 only, that is what I thought. I am becoming confident the issue is when the router puts it on 2.4 it works fine. Then from time time the router assigns the speaker to 5 ghz and it drops off. 

      so I think I should assign to 2.4 permanently but I want smart connect for everything else. Sigh it seems gadgets still aren't good enough to do what seems so simple conceptually. :-)

      • plemans's avatar
        plemans
        Guru - Experienced User

        The speaker won't move to 5ghz because it doesn't have the capabilities. 

        You  might have a double nat issue as that sagemcom is a modem/router combo device. It could be whats causing your airplay issues. 

        https://kb.netgear.com/30186/What-is-Double-NAT

         

        Do you have the sagemcom in modem only/passthrough mode? 

        Or have you put the netgears IP address into the sagemcoms DMZ?

        or you have put the netgear in access point mode?