Since the day I purchased my router (a year before), I have been getting speed around 150 mbps even though I had a plan of 400 mbps from my ISP. All these days I thought the issue was with my ISP. Recently I added some devices in my home that would need high Internet speed, so I upgraded my Internet plan to 600mbps. But then also I am getting a speed of 150mbps. I called a technician to check the issue and found out the problem is with my netgear router. When directly connecetd to the ethernet, I am getting more than 600mbps speed. I tried updating my router with the latest firmware but I continue to get 150 mbps speed. Can someone please help me on how to fix this issue? Thank you in advance. Current firmware - V1.0.4.122_10.0.95

Right, so I am also trying to get this issue resolved. I hope to get atleast close to what I am paying for.To downgrade, I used routerlogin.netYou need to login to your routerFind the firmware version V1.0.3.66_10.0.50 online, extract the .chk file from the zip file of the firmwareIn the router login page, go to wireless - advanced tab - administration - router update.. choose the above .chk file and upload - then apply.Then it would take sometime to downgrade and then you need to again create a password I think.. set up security answers.At one point you would be asked if you would like to upgrade the firmware to the latest version, just select no.I guess these instructions will help.Let me know if you have any other questions.Good luck!

erlerjr wrote: Quick question: How were you able to downgrade your firmware to V1.0.3.66_10.0.50? I did a factory reset last night but it just reset back to V1.0.4.122_10.0.95. Follow this: How do I manually upgrade firmware to my NETGEAR router? | Answer | NETGEAR Support Or read the manual for you device. Visit the support pages:Support | NETGEARFeed in your model number and check the documentation for your hardware.That page will also have any software, firmware and drivers for your device, if they exist.Look for the model number on the label on the device.Check the section in the manual on updating the firmware. I did a factory reset last night but it just reset back to V1.0.4.122_10.0.95. That just clears the settings. It does not touch the firmware. Just changed our ISP from Xfinity to RCN and am supposed to be getting 1gig speeds. When I plug ethernet cable directly into computer we get around ~800mbps but speed tests over Wifi are only getting around ~200mbps. Remember, when you change Internet suppliers, you need to reset the devices on your network so that they forget settings inherited from the previous ISP. Also remember that wifi speeds will nbever be as fast as wired speeds. It is physics. And 200 Mbps is as fast as many wifi clients can manage. Do these things do better with wifi different sources? It might be worth a bit of background reading. Understand Wi-Fi 4/5/6 (802.11 n/ac/ad/ax) @duckware knows their stuff and can bust a few myths and cut through marketing hype. erlerjr wrote: I'm in the same boat ... Possibly. But never a wise assumption. You have joined in on an existing conversation that may or may not have anything to do with your problems. There is also a good chance that the official support team is busily monitoring new conversations and may miss your addition to this one.

I was reading some discussion on this forum and found that some of the issues faced by users were fixed by downgrading the firmware to V1.0.3.66_10.0.50 I did the same and immediately my speed jumped to 350 mbps. Is there other ways I can bump my speed to what I pay for ? My Internet plan supports 600 mbps. Please let me know. Thank you! Santoshroy87 wrote:Since the day I purchased my router (a year before), I have been getting speed around 150 mbps even though I had a plan of 400 mbps from my ISP. All these days I thought the issue was with my ISP. Recently I added some devices in my home that would need high Internet speed, so I upgraded my Internet plan to 600mbps. But then also I am getting a speed of 150mbps. I called a technician to check the issue and found out the problem is with my netgear router. When directly connecetd to the ethernet, I am getting more than 600mbps speed. I tried updating my router with the latest firmware but I continue to get 150 mbps speed. Can someone please help me on how to fix this issue? Thank you in advance. Current firmware - V1.0.4.122_10.0.95

You have the R6700? What modem/gateway is it connected to How are you testing speeds? Wired? wireless What device are you testing on? If you have qos, traffic monitoring, parental controls, or access control enabled, disable them and reboot the router. Those services require packet inspection and the R6700 doesn't have the cpu to do packet inspection above certain speeds.

Santoshroy87 wrote: Since the day I purchased my router (a year before), I have been getting speed around 150 mbps even though I had a plan of 400 mbps from my ISP. All these days I thought the issue was with my ISP. It might help if you told people what the modem is in front of this router, if there is one. The model number could be useful. Is it, by any chance, also a router, with a set of LAN ports on the back?The reason for asking is that a lot of people turn up here trying to put a router behind a modem that is also a router. That can complicate troubleshooting.

Nighthawk AC1750 | NETGEAR Communities

11 Replies

Santoshroy87
Guide
Jan 07, 2022
I was reading some discussion on this forum and found that some of the issues faced by users were fixed by downgrading the firmware to V1.0.3.66_10.0.50

I did the same and immediately my speed jumped to 350 mbps.

Is there other ways I can bump my speed to what I pay for ? My Internet plan supports 600 mbps.

Please let me know. Thank you!
Santoshroy87 wrote:
Since the day I purchased my router (a year before), I have been getting speed around 150 mbps even though I had a plan of 400 mbps from my ISP. All these days I thought the issue was with my ISP.
Recently I added some devices in my home that would need high Internet speed, so I upgraded my Internet plan to 600mbps. But then also I am getting a speed of 150mbps. I called a technician to check the issue and found out the problem is with my netgear router. When directly connecetd to the ethernet, I am getting more than 600mbps speed. I tried updating my router with the latest firmware but I continue to get 150 mbps speed. Can someone please help me on how to fix this issue? Thank you in advance.

Current firmware - V1.0.4.122_10.0.95
plemans
Guru - Experienced User
Jan 08, 2022
You have the R6700?

What modem/gateway is it connected to

How are you testing speeds? Wired? wireless

What device are you testing on?

If you have qos, traffic monitoring, parental controls, or access control enabled, disable them and reboot the router.

Those services require packet inspection and the R6700 doesn't have the cpu to do packet inspection above certain speeds.
- Santoshroy87
  Guide
  Jan 08, 2022
  You have the R6700? - Yes
  What modem/gateway is it connected to - Netgear CM100 Multi-Gig Speed cable modem
  How are you testing speeds? Wired? wireless - Wired (~750 mbps) Wireless (~250 mbps)
  What device are you testing on? - Tested wireless using speed test app on my iphone as well as desktop.
  If you have qos, traffic monitoring, parental controls, or access control enabled, disable them and reboot the router. - all are disabled.
  
  Please let me know if you need any other information.
  
  Thank you for your help.
  - erlerjr
    Aspirant
    Jan 08, 2022
    I'm in the same boat and have been reading a lot of threads with a similar problem but not finding any good resolutions so will be following in case you hit upon what is needed!
    
    Quick question: How were you able to downgrade your firmware to V1.0.3.66_10.0.50? I did a factory reset last night but it just reset back to V1.0.4.122_10.0.95.
    
    Just changed our ISP from Xfinity to RCN and am supposed to be getting 1gig speeds. When I plug ethernet cable directly into computer we get around ~800mbps but speed tests over Wifi are only getting around ~200mbps.
    
    So, probably a similar setup.
- Santoshroy87
  Guide
  Jan 09, 2022
  Hi there.. sorry to reach out to you again, just checking if you were able to see my response to your question. I am still facing the speed issue and if you can help me further, it will be really helpful to me.
  
  Thank you once again.
michaelkenward
Guru - Experienced User
Jan 08, 2022
Santoshroy87 wrote:

Since the day I purchased my router (a year before), I have been getting speed around 150 mbps even though I had a plan of 400 mbps from my ISP. All these days I thought the issue was with my ISP.

It might help if you told people what the modem is in front of this router, if there is one. The model number could be useful. Is it, by any chance, also a router, with a set of LAN ports on the back?

The reason for asking is that a lot of people turn up here trying to put a router behind a modem that is also a router. That can complicate troubleshooting.
- Santoshroy87
  Guide
  Jan 08, 2022
  Yes it does have a modem - Netgear CM1100 multi gig Speed cable modem
  It is only a modem and doesn't have a router.
  
  Please let me know if this answers your question.
- Santoshroy87
  Guide
  Jan 09, 2022
  Hi.. sorry to reach out again, just checking if you were able to see my response to your question and if you can help me further..
  
  Thank you once again.

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Nighthawk AC1750