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Forum Discussion
Nighthawk AC2300 - Disconnects Every 2 hours and 4 minutes
My new Nighthawk AC2300 - Disconnects Every 2 hours and 4 minutes, I run a streaming quote program and that's how I'm able to tell, every time connection is interrupted I get a warning with the exact time it happened, and then it reconnects in about 30 seconds, but it's extremely disruptive, I am 100% sure it's the router, when bypassed it never happens. I also have seen this problem mentioned in other websites as a common issue. Is there anything I can do to keep it from happening? And why hasn't Netgear fixed the bug.
11 Replies
What firmware version are you on?
What modem are you connecting it to?
is it all devices dropping, just wired device, just wireless devices?
Firmaware is up to date: V1.3.1.64_10.1.36
Modem: Netgear CM1000 DOCSIS 3.1 Cable Modem
Wired PC dropping only as far as I know
And its happening only to wired device? usually you see it with wireless devices.
2 things you can try. and the order i'd try them in.
1. Install version 1.3.2.134 of the firmware to it over a hardwired connection (in case the firmware is corrupt), then do a factory reset and clean install (not from a backup in case that's corrupt).
2. if that doesn't work, try downgrading to version 1.3.0.20 of the firmware. follow the same install over hardwired connection/factory reset/clean install. The newer versions have netgear armor and maybe yours doesn't play nicely with armor.
