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Forum Discussion

jKat's avatar
jKat
Aspirant
Dec 13, 2018
Solved

Nighthawk App (formerly up) not working

Downloaded the Nighthawk App, does not allow to log in. I enter the utilities username and password, switches over like it’s going to do something then kicks me back to login screen. Genie App does work. What’s the trick? I already tried the recommended solution from the Netgear website. Anything else I should try?
Apps
  • jKat's avatar
    jKat
    Dec 14, 2018
    Solved: updated the firmware and problemo solved!

2 Replies

  • IrvSp's avatar
    IrvSp
    Master
    Dec 13, 2018

    "enter the utilities username and password"?

     

    What are you using? Should be the same USERID and PASSWORD used for Genie and a Browser. NightHawk doesn't have its own set.

  • jKat's avatar
    jKat
    Aspirant
    Dec 14, 2018
    Solved: updated the firmware and problemo solved!