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Forum Discussion
sliepa
Jul 31, 2021Aspirant
Nighthawk AX8 firmware update wifi issues
So I complete a firmware update yesterday and now the system can't recognise the 2.4 and 5 G wifi.
I also have many smart devices connected and now they don't connect properly.
I see a new smart setting which will allocate devices to which wifi they will connect to but this does not work either.
firmware version V1.0.5.126
APP version2.10.5.17
Any ideas as I can't get support from Netgear.
5 Replies
- michaelkenwardGuru - Experienced User
Try checking the section given over to your device:
Nighthawk Routers with WiFi 6 (AX) - NETGEAR Communities
That's where RAX80 users hang out. - ArmoredBear1771Initiate
Mine autoupdated yesterday and disconnected me from my netgear router which i use for gaming. my spectrum router works fine but the nighthawk app wont connect because it say my netgear router is disconnected. i bridged the nighthawk router months ago because i was getting double nat issues and that fixed it but now it seems like its not supported anymore from what i could find. All in all i just want this issue to be fixed.
sliepa wrote:So I complete a firmware update yesterday and now the system can't recognise the 2.4 and 5 G wifi.
I also have many smart devices connected and now they don't connect properly.
I see a new smart setting which will allocate devices to which wifi they will connect to but this does not work either.
firmware version V1.0.5.126
APP version2.10.5.17
Any ideas as I can't get support from Netgear.
- plemansGuru - Experienced User
What actual router do you have? (look on the label)
Anytime theres an issue after a firmware change, the first thing I'd try would be a factory reset and reinstall. sometimes the firmware can change enough that an old setting can cause issues.