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ladamo's avatar
ladamo
Aspirant
Oct 14, 2021

Nighthawk MR60 setup & administration

I have an MR60 router + 2x MS60 satellites.

The automatic installation ended with my gear operating on the same channels as my neighbors in both 2.4GH & 5GH bands. In order to get into administration I failed repeatedly with my Windows 10 systems and my OSX10.15.7 systems.

Eventually I found that my original MacBook Pro, running OSX 10.6.8 and Firefox 48, could get into the administration site.  I got everthing optimized with the help of Network Analyzer, a free Android phone app that displays all the signals running around my place.

Then I returned to the Netgear Android App to check on the details of my various devices and their connections.

 

Guess what?! The Netgear app can't find the MS60's! It want's me to "add" them--AGAIN!

 

What crap. This stuff shouldn't be offered for sale.  Maybe given away free in garage sales.

 

 

 

ladamo

 

5 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    Can it see them through the GUI interface (browser)?

    I'm not very trusting of the app. 

     

    What firmware is on the router? 

    What firmware is on the satellites? 

    what modem/gateway are they connected to? 

    • ladamo's avatar
      ladamo
      Aspirant

      Good questions.

      The Firefox browser on my Android phone opens up the admin site just like my ancient MacBook Pro does. Nice to find that out.

       

      The MR60 has had the latest firmware update applied. I don't know anything about the the firmware in the MS60's. The update process seemed not to included them, although they were connected at the start of it.

       

      I've had these for a few months, and they were more or less OK, and improved over the wifi in the IP's gateway. It's an ARRIS gateway provided by ATT.  The suggestion to give up on it's wifi was made by an ATT tech. In his opinion all the IP gateways are crap. He switched to Netgear Obi's. Seemed like overkill for my small place, so I got the Nighthawks.

       

      Except for being unreliable in reaching my wireless printer. I had hoped that the update would fix that.  Instead all this crap, that I went through once before, needed another run, with the app coming out worse.  I'll just forget the app.

       

      Thanks for the hints,

       

      ladamo

      • plemans's avatar
        plemans
        Guru - Experienced User

        most of the att devices are modem router combo devices. It causes a double nat. 

        A double nat happens when you cascade more than 1 router.
        https://kb.netgear.com/30186/What-is-Double-NAT
        Fixes? There’s 3 options but only use 1.
        1. Put the modem/gateway in modem only/pass through mode. This disables its routing functions.
        2. Leave the modem/gateway in router mode but put the Netgears IP address into its DMZ. This forwards the data to the netgear. You can either leave the modem/gateway’s wireless enabled or disabled. Just make sure its using a different wifi channel to prevent interference
        3. Put the Netgear into access point mode. This disables its routing functions. Wifi/ethernet still works but it does disable some features.
        https://kb.netgear.com/26765/Which-features-are-disabled-on-my-NETGEAR-router-when-it-is-set-to-AP-Mode

         

        Might help with your issues to fix the double nat. Or if its working as you expect it, don't worry about it. 

  • michaelkenward's avatar
    michaelkenward
    Guru - Experienced User

    ladamo wrote:

    I have an MR60 router + 2x MS60 satellites.

     


    plemans has asked you some key questions. But the MR60 is not one of the Nighthawk WiFi Routers covered in this section of the community.

     

    You might get more help, and find earlier questions and answers specific to your device, in the appropriate section for your hardware. That's probably here:

    Nighthawk Mesh System - NETGEAR Communities

    Those things are very different from the standard Netgear routers covered in this section.

    In the meantime you could visit the support pages:

    Support | NETGEAR

    Feed in your model number and check the documentation for your hardware. Look at the label on the device for the model number.

    You may have done this already. I can't tell from your message.

    I mention it because Netgear stopped supplying printed manuals and CD versions some years ago and people sometimes miss the downloads.

    • ladamo's avatar
      ladamo
      Aspirant

      Thanks for keeping watch over newbies.

      You've explained why MR60 doesn't appear in the list of models.

      I'll follow up.