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Forum Discussion

future_vision's avatar
May 24, 2022

Nighthawk R6700v3 PPPoE setup for Fidium fiber?

I have new Fidium service but opted to use my Netgear Nighthawk R6700v3 router instead of their router which I understand is pretty locked down. Problem is I can't seem to get internet working over Wifi or Ethernet. I have my PPPoE credentials and the routers says internet service is good but all of the switches > PC's and wireless devices cannot access the internet. We're moving over from Xfinity using a cable modem so maybe there is some setting from that setup I need to clear? Maybe I need the most recent firmware(I am actually using a older version on purpose with Xfinity since a new version, at the time, degraded performance.)

7 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    What Firmware version is currently loaded?
    What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

     

    Try using DHCP instead of PPPoE on the NG router...

    • future_vision's avatar
      future_vision
      Aspirant

      Netgear Nighthawk R6700v3
      Firmware Version
      V1.0.2.52_1.0.39

       

      Fidium ONT

      AdTran SDX622v XGSPON ONT

       

      Supposedly authentication happens with PPPoE. They are switching over to MAC and serial in the near future.

      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User

        Can they move the PPPoE to the ONT and then let the NG router use DHCP?