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Yasshak's avatar
Yasshak
Aspirant
Dec 31, 2022

NightHawk r6700v3 Slow wired speed.

To start this off my setup is Astound Broadband -> Netgear CM1000v2 -> Netgear r6700v3        -> Monoprice Flexboot Cat6 Ethernet cable -> lenovo gaming 3i laptop. I am currently on Firmware V1.0.4.128_10.0.104 and I do not have any features like parent mode, guest network, or traffic meter on. I am paying for 1gb from Astound Broadband and am getting 920-940 wired to my modem. However when I am not wired to my modem and instead am wired to my router (NightHawk r6700v3) I am getting 170-200 mbps which is an insane difference. On wifi I am getting 120-140 on 5.0ghz and 40-60 on 2.4ghz. I am lost here, I had thought it was a ethernet cable issue but after testing the same ethernet cable on the modem and router I have realized it is not.

Any other ideas out there to fix this issue?  

 

Thanks!

 

26 Replies


  • Yasshak wrote:

    To start this off my setup is Astound Broadband -> Netgear CM1000v2 -> Netgear r6700v3        -> Monoprice Flexboot Cat6 Ethernet cable -> lenovo gaming 3i laptop. I am currently on Firmware V1.0.4.128_10.0.104 and I do not have any features like parent mode, guest network, or traffic meter on. I am paying for 1gb from Astound Broadband and am getting 920-940 wired to my modem. However when I am not wired to my modem and instead am wired to my router (NightHawk r6700v3) I am getting 170-200 mbps which is an insane difference. On wifi I am getting 120-140 on 5.0ghz and 40-60 on 2.4ghz. I am lost here, I had thought it was a ethernet cable issue but after testing the same ethernet cable on the modem and router I have realized it is not.

    Any other ideas out there to fix this issue?  

     

    Thanks!

     


    A couple of configuration items to check and test.  Disable QoS and enable IPv6.

     

    After you make and save changes to the router configuration, power the router completely down (pull the adapter cord).  Wait a couple of minutes before your power it back up.

      • Kitsap's avatar
        Kitsap
        Master

        Yasshak wrote:

        Would auto detect be fine for IPV6?


        Yes as a first option.  If no change, then pass through.

         

        You may have to go with the default reset as previously recommended.

         

         

         

         

    • Yasshak's avatar
      Yasshak
      Aspirant

      Yea, I realized I had put it in under the wrong model which is why I made a new post. I wanted to delete this post but I do not know how to so I let it be.

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    You have Errors and Criticals in the Event log that the ISP needs to review and resolve.

    You have lots of Correct and Un-Correctables that should be mostly zero...

    Have the ISP check the signal and line quality UP to the modem. Be sure the ISP provisions the modem correctly.
    Be sure there are no coax cable line splitters in the between the modem and ISP service box. 
    Be sure your using good quality RG6 coax cable up to the modem. 
    Start with removing any amplifiers, signal attenuators, or splitters from the coax.
    From there check the line for kinks, damage, moisture in the line.
    Check the connectors for improperly made ends, foil touching the copper coax line, loose connections, bad/old/cheap connectors, or corroded connections. Replace them if you do.

     

    Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended. 

    • Yasshak's avatar
      Yasshak
      Aspirant
      Should I call my isp to bring a repair man or not? If not what would I say to them during the call?
      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User

        Would be best to have someone in person to look at this. Again, Have them review the Event log and the Correct and Uncorrectables seen on the modems web page.