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KHeilborn's avatar
Jun 21, 2017
Solved

Nighthawk R7000 - ReadySHARE vault paused and will not resume

I Hello
I have a Netgear Router R7000 Nighthawk with an USB HDD attached that I use to backup my laptop to. Problem is that the ReadySHARE vault from time to time for some reason pauses and I'm not able to resume it thereafter. I've tried to restart the router, exit the ReadySHARE program, disconnect and reconnect the HDD. But still I'm not able to get it back from resume mode. So what I've done some times now is that I've been forced to delete the backup and restart all over again. Anyone having a clue on how to resume the backup? Or is there some way I can start over without having to delete the backup and start from scratch?

 

Details

Router: Nighthawk R7000, latest firmware (V1.0.7.12_1.2.5)

Netgear ReadySHARE vault: version 7.0.1.100

HDD:    WD Elements, 1 TB

Laptop:       HP Spectre 360, Intel Core i7, Windows 10 Home (version 1607)

 

 

 

 

 

 

 

  • Yes - I've uninstalled and reinstalled the software several times. 

     

    Since last time which was appr. a week ago it has been working though. Keeping my fingers crossed it will continue to work this time...

     

    Best regards

    /Knut

13 Replies

  • JamesGL's avatar
    JamesGL
    NETGEAR Employee Retired

    Hi KHeilborn,

     

    What is the reason why the back up pauses? Did you encounter any disconnection from the router?

    Try to uninstall and reinstall the ReadyShare Vault.

    • KHeilborn's avatar
      KHeilborn
      Tutor

      Hi

      Actually I don't know why it pauses. It seems to be randomly - or at least I haven't figured it out yet.

      And I have tried to uninstall and reinstall the ReadyShare Vault but then I can't reconnect the previous backup and have to start all over again.

       

      Best regs

      /Knut

      • JamesGL's avatar
        JamesGL
        NETGEAR Employee Retired

        Hi KHeilborn,

         

        Did you experience the same problem after reinstalling the software?