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Forum Discussion

Missy10_'s avatar
Aug 04, 2017
Solved

Nighthawk R7000 slow download speeds

I'm getting slow speed through a wired connection. It's slow on a Xbox one. As well as a lap top. I've tried different cables as well. Wi-Fi is pretty fast. Tried resetting the router butg nothing seems to correct the problem. Any suggestion?
  • Looks like disabling QOS worked. Don't understand that a feature that's supposed to help does the complete opposite. Thanks for the help.

6 Replies

    • Missy10_'s avatar
      Missy10_
      Tutor
      Looks like disabling QOS worked. Don't understand that a feature that's supposed to help does the complete opposite. Thanks for the help.
      • shamarin's avatar
        shamarin
        Virtuoso

        To help - not so, it depends on what speed do you have from you ISP. If this speed is 100 Mbit or more QoS will not improve you speed.

  • Would like more information please:

     

    • What is the ISP speed you should be getting?
    • What is the wired speed you are getting?
    • What is the band that the wireless speed it on?
    • Are you getting the wireless from the R7000 or your ISP's modem (which might provide wireless)?
    • Can you open the router's web page in a browser and select the ADVANCED tab on the top. Then on the INTERNET PORT box select SHOW STATISTICS. What do you see for PORTS STATUS for WAN and LAN 1 - 4? Is it 1000M/Full? Yes, some will show LINK DOWN if there is NOT a cable in the socket for that LAN port.
    • What Router Flash are you using?