NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Nighthawk R7000 Won't connect
Hi
I have just purchased a Netgear R7000 Nighthawk router to use with my home set-up because my existing Netgear router DGND4000 doesn't support Chromecast. So I though of using the 4000 as the ADSL2 router and the R7000 just as the router.
The issue is that when I do this I can't connect to the internet
I have setup the 4000 in modem (full bridge) mode
I can connect direcly from my Windows 7 PC to the 4000 and then out to the Internet using my ****@plusdsl.net account so I know the "modem" is working correctly but when I then connect the R7000 to the modem and configure it using my plusdsl account I get allocated a 172.21.44.** ip address and when connecting to the internet I can only get to a BTWholesale web page on 62.6.38.125 saying the service provider can't accept my connection.
Any idea on what is going wrong?
Resetting my 4000 back to modem / router allows me to connect back fine to the Internet.
Thanks
2 Replies
Resolved.
I tried my old Thompson router set it up as the modem connected the 7000 to it and was prompted about a clash of IP address range and that it was changing my 7000 to the 10.xx range. This all then worked with the Thompson "modem" so I tried my 4000 and it also worked. So even though the 4000 was in bridge mode there was obviously some issue with conflicting IPs
Thanks