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Dougster12's avatar
Dougster12
Aspirant
Oct 17, 2021

Nighthawk won't connect to FEIT Smartplug BPPlug/WIFi/3

I can't get my FEIT Wifi Smart Plug to cennect with my network Nighthawk Router MR 60

I get a message "Device Installation Timeout" on the FEIT install app.

4 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    A couple things to try. 

    1. Not sure if the MR series supports wpa3 but I've found a few smart devices that struggle with it. If you're using wpa3, try disabling it and using wpa2

    2. make sure your phone is connected to the 2.4ghz during setup. It shouldn't need to except for lazy coding on the app makers for devices that are only 2.4ghz capable. 

      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User

        The NH MESH system broadcases 1 SSID name for both 2.4 and 5Ghz radios. Its based on a Smart Connect wifi system. 


        There will be more information and help over in the NH MESH forum.

         

        Good Luck.