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Forum Discussion

marcosoul's avatar
Jul 10, 2016
Solved

Nighthawk X4 performance drops

I have been experiencing random performance issues with my Netgear Nighthawk X4 router. I have very fast internet speeds (160+mbps) but if I load several webpages at once (eg. 5 at a time), they get stuck loading and eventually have no response. This is over a 5G wireless connection. I have to wait several minutes and reload them all individually again. I have disabled QoS, WMM and have the latest firmware but it makes no difference. I must say, this is quite vexing. I expect more from a router of this price and suposed caliber.

 

Any suggestions?

  • Hi marcosoul

     

    Welcome to the community!

     

    Have you tried changing the wireless channel?

    If you have the NETGEAR Genie installed, see the best channel to use.

    What's the current firmware installed on your router?

    Try to adjust the CTS/RTS Threshold and Fragmentation Length to 2304 under Advanced Wireless settings.

5 Replies

  • ElaineM's avatar
    ElaineM
    NETGEAR Employee Retired

    Hi marcosoul

     

    Welcome to the community!

     

    Have you tried changing the wireless channel?

    If you have the NETGEAR Genie installed, see the best channel to use.

    What's the current firmware installed on your router?

    Try to adjust the CTS/RTS Threshold and Fragmentation Length to 2304 under Advanced Wireless settings.

    • marcosoul's avatar
      marcosoul
      Guide

      After preforming the steps you suggested, I have not experienced the "page loading" issue that I had originally reported. Thank you for your feedback ;)

      • ElaineM's avatar
        ElaineM
        NETGEAR Employee Retired

        Glad to hear that it's working. :)