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Forum Discussion
marcosoul
Jul 10, 2016Guide
Nighthawk X4 performance drops
I have been experiencing random performance issues with my Netgear Nighthawk X4 router. I have very fast internet speeds (160+mbps) but if I load several webpages at once (eg. 5 at a time), they get stuck loading and eventually have no response. This is over a 5G wireless connection. I have to wait several minutes and reload them all individually again. I have disabled QoS, WMM and have the latest firmware but it makes no difference. I must say, this is quite vexing. I expect more from a router of this price and suposed caliber.
Any suggestions?
Hi marcosoul
Welcome to the community!
Have you tried changing the wireless channel?
If you have the NETGEAR Genie installed, see the best channel to use.
What's the current firmware installed on your router?
Try to adjust the CTS/RTS Threshold and Fragmentation Length to 2304 under Advanced Wireless settings.
5 Replies
- ElaineMNETGEAR Employee Retired
Hi marcosoul
Welcome to the community!
Have you tried changing the wireless channel?
If you have the NETGEAR Genie installed, see the best channel to use.
What's the current firmware installed on your router?
Try to adjust the CTS/RTS Threshold and Fragmentation Length to 2304 under Advanced Wireless settings.
After preforming the steps you suggested, I have not experienced the "page loading" issue that I had originally reported. Thank you for your feedback ;)
- ElaineMNETGEAR Employee Retired
Glad to hear that it's working. :)