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Forum Discussion
Nighthawk X4S R7800 Firmware Problems
My router keeps losing Internet connection since firmware version V1.0.2.68. I installed the latest firmware V1.0.2.80 and the problem keeps happening. I have to reboot the router every time Internet goes out. I have done a reset and the problem continues. I just installed V1.0.2.62 to see if this fixes the problem. If it does I will be very disappointed in Netgear. I have used them for a long time at Home. This is exceedingly frustrating and Netgear shouldn't release important firmware that takes down your Internet every day. I called my ISP and the problem is not with the modem.
If there is anyone else having this problem please let me know your thoughts. I will update this post if firmware version V1.0.2.62 fixes the problem.
4 Replies
Nighthawk86 wrote:
My router keeps losing Internet connection since firmware version V1.0.2.68.
What do you see when this happens? The "Internet" LED changes colour? The wifi dies? Something else?
Is this R7800 in AP mode or regular router mode?
Nighthawk86 wrote:
I called my ISP and the problem is not with the modem.
How on earth can they know that? They are miles away and happy to find any excuse to point the finger at someone else.
Have you looked at the modem when this happens to see if it looks OK?
It might also help if you told people what the modem is in front of this router, if there is one. The model number could be useful. Is it, by any chance, also a router, with a set of LAN ports on the back?
The reason for asking is that a lot of people turn up here trying to put a router behind a modem that is also a router. That can complicate troubleshooting.
Nighthawk86 wrote:
If there is anyone else having this problem please let me know your thoughts.
Check this:
Search - NETGEAR Communities – r7800 firmware
Certainly some issues, hence my earlier question about the mode.
- The Wireless and Wired connections lose internet. I have to login and reboot to restore internet.
The router is in regular mode.
They know it’s not the modem because they can see if it loses connection. The modem is a Netgear CM600 and it is not a router.
I recently installed V1.0.2.62 and went directly to V1.0.2.80 to see if that fixes the problem.firmware .80 is quite buggy. You should stay on .58 or .62
