NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Imperialsalsa
Aug 07, 2023Aspirant
Nighthawk x6 r8000 Wifi issue
I have a Nighthawk x6 r8000. Firmware is up to date. Using starlink.
Wifi is showing off in the netgear router menu but the physical lights on the router are lit up.
I have reset the router
I have factory reset the router.
I have physically press the wifi button on/off
I have changed the wifi channels.
I have changed the password and security type.
Wifi signal will not turn on or show on any devices.
I even changed where i plugged the router in.
Any ideas? or did my wifi just go out. Physical connection works. Only nonworking thing on device is the wifi signal
3 Replies
- plemansGuru - Experienced User
When you pushed the wifi on/off button, did you hold it for at least 2 seconds?
- ImperialsalsaAspirant
Yes
- DexterJBNETGEAR Moderator
Hi Imperialsalsa , if you're still experiencing the issue. We recommend that you reach out to our support team via the link below if you need any technical assistance with your NETGEAR device.
https://www.netgear.com/about/contact-us/
You can also call the number below.
1-888-NETGEAR (1-888-6384327)
Dexter
NETGEAR Team