NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
No internet connection
After getting Fiber hooked up my router won’t connect to the internet. It will connect to the network but not the WiFi. I have tried rebooting the router but no luck. The guy installed the fiber and put the cable in the router( No Modem) first 5 light light up to white and the WiFi on/off and the WPS lights up white.
- Ok fixed it. Held the reset button in for 30 secs. Then got on my nighthawk netgear app. Did a new set up and it connected to internet!!!! Before I was just resetting it by pushing it one time. Holding it in 30 secs resets it back to factory setting. Try this... hope it works for you.
3 Replies
- Hello. Sounds like same issue for me. Internet provider ran many tests. The issue is the ethernet connection. Modem is not connecting to router/netgear nighthawk. The modem doesn't detect it. Tried other ethernet ports with no success. Hoping someone here knows a solution.
- Ok fixed it. Held the reset button in for 30 secs. Then got on my nighthawk netgear app. Did a new set up and it connected to internet!!!! Before I was just resetting it by pushing it one time. Holding it in 30 secs resets it back to factory setting. Try this... hope it works for you.
You should use the Web UI at routerlogin.net or http://192.168.1.1 to configure a router after a factory reset. The app is very limited and can get things wrong
