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tkwilli's avatar
tkwilli
Tutor
Jan 19, 2018
Solved

No new updates

I’ve received a couple emails over the past couple months stating a new version of firmware is available. Checking this website it does indeed show newer firmware. I show that I am running Firmware Version
V1.2.0.22_1.0.78, but it still indicates on the firmware check that no newer version available. Any ideas.
  • tkwilli's avatar
    tkwilli
    Jan 20, 2018

    Okay, here we go - I have the results for this issue.  I was originally at V1.2.0.22_1.0.78 of firmware for my Netgear Nighthawk R6900P router.  I just manually downloaded the latest firmware release NETGEAR Router R6900P V1.3.0.8_1.0.93.  The manual upgrade after downloading this release to my PC worked fine.  What this means to me is that when the Netgear Router is operating in Access Point mode, it will appear to go to the Netgear server to check for the latest release, but apparent this function must be disabled like many other functions if your router is operating in AP mode.  I am current using the Netgear router in AP mode since I have a Verizon Fios router in line from a recent upgrade to Verizon Fios Gigabit Internet.  My plan is to eventually eliminate the Fios Router, since the Netgear WiFi coverage is far superior to the Verizon Router.  I hope this helps those in similar situations where they have their router attached in AP mode to an ISP router.  I guess I will just manually perform these upgrades while my router is operating in AP mode.  It would be benefical if Netgear could make in known that the firmware check routine does not work in AP mode, as they have done with the other functions that do not work.  As a previous responder mentioned, although they do not mention this by name, some of the functions that will not work in AP mode would make you think that the firmware check does not work.  It is still not clear to me why it does not work since Internet access gets passed though the Netgear router in AP mode.  Thank goodness for the Netgear emails or I would not have realized that my router was out-of-date because I have always used the firmware check procedure and it does appear to go out to the Netgear server to check and comes back no newer firmware available.  CASE CLOSED.  Thanks for all our your input.  I was pleasantly surprised at the number of great, timely suggestions.

     

26 Replies

  • michaelkenward's avatar
    michaelkenward
    Guru - Experienced User

    The automated update system isn't always synchronised with the on-line files that you can download and install manually.

     

    The release motes should tell you how to do that.

     

    • tkwilli's avatar
      tkwilli
      Tutor
      Yes, but the notes in the emails say just to use the auto check method and I now seem to be several versions behind for critical security updates. Could it have anything to do with the router being used in AP (access mode) ahead of my Verizon router? I guess I can manually download the last update to see if that works, but just concerned that the ://www.routerlogin.net. Select Advanced > Administration, click the Firmware Update or Router Update button, click the Check button, and follow the prompt process does not seem to work anymore.
      • tkwilli's avatar
        tkwilli
        Tutor
        Good thought but the router update wasn’t grayed out or listed as exemption. When I purchases this router in October, it did allow an update when first hooked it to a Comcast router. A month later, I switched to Verizon Fios in the same type of configuration. Fios Internet->Fios Router-> Netgear Router—>WiFi & Ethernet local network. I guess I will download the last firmware version to one of my desktops connected via Ethernet and then use to browse feature to find the update on my PC. The last time I did that was with a previous router that I had to back level an update due to issues. My plan is to eventually get rid of the Fios router and just use the Netgear router and save the $10 per month rental fee. I didn’t know I could do that recently until my son did it at his home at the suggestion of Verizon during an unrelated support call. I didn’t want to just use the Verizon AC router since the WiFi coverage isn’t as good as the Netgear and wanted to maintain the router software support instead of relying on the ISP.