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vemnox's avatar
vemnox
Aspirant
Apr 02, 2018
Solved

Power Adapter that Came With Netgear R7500-200NAS Nighthawk X4

I recently moved homes and a lot of plugs for my electronics got mixed up.  My Netgear R7500-200NAS Nighthawk X4 worked perfect in my old house but reboots constantly in my new house.  Before I send it back as defective, I want to make sure I am using the right power adapter.  The one I have plugged now should be the one that goes to it; it powers on but I am not sure 100% that it is the correct one.  I've attached a photo of it.  For reference, it reads:

 

DVE Switching Adapter

Model: DSA-12G-12 FUS 120120

Input: 100-240V ~ 50/G60Hz 0.3A

Output: +12V - 1A

Level3 Efficiency Level: V

 

Can anyone tell me if this is the right one?  Or have a photo of the original one included?

 

Thanks!

Joey

  • > This appears to match, but the next part does not:

       That's the part that matters.

    > Could this mean I have the wrong one?

       Yes, it's the wrong one.

6 Replies

  • > My Netgear R7500-200NAS Nighthawk X4 [...]

       I'll guess that the actual model number, as seen on the product label
    (along with the power requirements for the device) would be "R7500v2".

    > Output: +12V - 1A

       Those lines (not a hyphen, "-") are supposed to suggest "DC".

    > Can anyone tell me if this is the right one? [...]

       Yes, anyone can.  Visit http://netgear.com/support , put in your
    model number, and look for Documentation.  Get the User Manual.  Look
    for "Technical Specifications", where you should see the specs for the
    "Power adapter", which should agree with what's on the product label:

          All regions (output): 12V/3.5A DC output

       Note: 3.5A > 1A.

    > [...] The one I have plugged now should be the one that goes to it;

       Perhaps, but it's not.

    • vemnox's avatar
      vemnox
      Aspirant

      I looked it up as you suggested:

      Power adapter • North America: 100-240V, 50/60 Hz input

       

      This appears to match, but the next part does not:


      All regions (output): 12V/3.5A DC output

       

      My adapter, as mentioned previously, shows +12V/1A.  Could this mean I have the wrong one?

      • antinode's avatar
        antinode
        Guru

        > This appears to match, but the next part does not:

           That's the part that matters.

        > Could this mean I have the wrong one?

           Yes, it's the wrong one.