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softerist's avatar
softerist
Apprentice
Feb 07, 2017
Solved

Problems installing and running Plex Media Server - button "Open PLEX" greyed out

Hello,   Today I've got a brand new router, and I cannot Open Plex Server from Genie. The button "Open Plex" is greyed out. I tryed with two external devices to install it, with an WD My Book New ...
  • softerist's avatar
    softerist
    Feb 10, 2017

    Well I have to talk on the phone with a level 2 suppot, he made a remote connection in my pc, downloaded the beta firmware and installed in my router.

    After this procedure, I have PLEX button now.

    Thank you all for your replys.