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Forum Discussion
softerist
Feb 07, 2017Apprentice
Problems installing and running Plex Media Server - button "Open PLEX" greyed out
Hello, Today I've got a brand new router, and I cannot Open Plex Server from Genie. The button "Open Plex" is greyed out. I tryed with two external devices to install it, with an WD My Book New ...
- Feb 10, 2017
Well I have to talk on the phone with a level 2 suppot, he made a remote connection in my pc, downloaded the beta firmware and installed in my router.
After this procedure, I have PLEX button now.
Thank you all for your replys.
clithes
Feb 07, 2017Prodigy
Wacas
Feb 08, 2017Tutor
Re: R9000, "Open Plex" is grayed out
2017-02-08 11:53 AM
I am having the same problems i have tried to contact netgear and cannot get through the company i bought the router from says they cant help me ........i have tried all the solutions except for the beta firmware but as mentioned cannot get on to Netgear i am going to reistall the older firmware and see if i get lucky from that
i do want to keep this unit but plex is the deal breaker