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Forum Discussion
softerist
Feb 07, 2017Apprentice
Problems installing and running Plex Media Server - button "Open PLEX" greyed out
Hello, Today I've got a brand new router, and I cannot Open Plex Server from Genie. The button "Open Plex" is greyed out. I tryed with two external devices to install it, with an WD My Book New ...
- Feb 10, 2017
Well I have to talk on the phone with a level 2 suppot, he made a remote connection in my pc, downloaded the beta firmware and installed in my router.
After this procedure, I have PLEX button now.
Thank you all for your replys.
Wacas
Feb 08, 2017Tutor
Contact Netgear support they are well aware of this issue they will give you a link for this firmware .......you will have to sign up for using beta firmware that way you will still be covered under wty if something happens the whole process took 20 to 30 mins over the phone best to call is when you are at your computer where the router is
softerist
Feb 10, 2017Apprentice
Well I have to talk on the phone with a level 2 suppot, he made a remote connection in my pc, downloaded the beta firmware and installed in my router.
After this procedure, I have PLEX button now.
Thank you all for your replys.