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Peter1995's avatar
Peter1995
Aspirant
Jan 31, 2021

Problems with Netgear Nighthawk AC1900 WiFi adapter

Hi guys.

 

I have some problems with my adapter recently.

Somehow I lose internet connection while I still have WiFi signal. I have tried to find some fixes but none of them have helped really.

I have even talked with my landlord and he have ordered new router and modem which also did not help he have also talked to our internet provider and they told him that there is nothing wrong on their end. I get 250/250 on speedtest which is accurate considering the package we have. This happens irregularly sometimes it happens 5 times in a hour sometimes only once. I have had this issue for over a week it has worked fine before, i bought this adapter for aroundt 3-4 months ago. Hopefully someone here might have a fix for my issue or someone who have experienced this problem. 

 

Looking forward to your suggestions.

Thank you in advance.

5 Replies

    • Peter1995's avatar
      Peter1995
      Aspirant
      Jan 31, 2021

      Hi.

       

      Thanks for the suggestion, it didnt work, when i lose connection i can see the little blue led on the side blinking and then im thrown out of games or i lose connection, any other ideas?

      • plemans's avatar
        plemans
        Guru - Experienced User
        Feb 01, 2021

        you can always try the standalone driver. 

        Uninstall the current driver and utility. then install just the stand alone driver. 

        you can also try different usb ports. Maybe the port isn't supplying enough voltage/amperage during heavy continuous use

         

        you can also try opening a support case if you're within your warranty period. click on "mynetgear" at the top. register an account and the device. From there you can start a support case