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Forum Discussion

16 Replies

  • JamesGL's avatar
    JamesGL
    NETGEAR Employee Retired

    Hi phaybein,


    Welcome to Community!

     

    I would like to ask the following information so that I can best answer your inquir:

     

    1. What is the firmware version of the router?

    2. Is the R7000 set on an AP mode or regular router?

    3. What web browser did you use to access the UI?

     

    Regards,

     

    JamesGL

    Community Team

    • sc-rc's avatar
      sc-rc
      Initiate

      I am having the same problem.  I have the latest firmware.  I just updated it.  I have the system set up as an AP

      • netwrks's avatar
        netwrks
        Master

        @


        sc-rc wrote:

        I am having the same problem.  I have the latest firmware.  I just updated it.  I have the system set up as an AP


         

         

        Pretty sure that is one of the features disabled / greyed out in AP mode. 

    • VandenBerg's avatar
      VandenBerg
      Aspirant

      I have the same issue with the R7000
      1) setup as AP
      2) firmware V1.0.6.28_1.1.83 
      3) Identical results with using Internet Explorer or Chrome

      • TheEther's avatar
        TheEther
        Guru

        QoS is not available in AP mode.  If you want QoS, then you should apply it at your primary router.

  • dear TheEther,

    can you pls explain a bit why QoS is not made avail in AP mode?

    and what do you meant by apply it at the primary router?

    are'nt we suppose to have that capability in the router (r7800, v1.0.2.28, AP) to manage the traffic? maybe it should made avail i 2 mode - auto and custom
    • TheEther's avatar
      TheEther
      Guru

      Think of QoS as a cop controlling traffic on the main road into and out of town.  The cop wouldn't be very effective controlling only a subset of all traffic.  An Access Point (AP) is typically not in a position to handle all Internet traffic arriving or leaving your house.  Because of this, QoS is usually not available as an option.

       

      In a home network, it makes the most sense to apply QoS at the router which handles all Internet traffic as it arrives or leaves your house.  Your modem may have a router built into it, in which case, QoS should be enabled there.  If your modem doesn't have a router but you, instead, have a separate router connected directly to the modem, then QoS should be enabled there.

       

      While the R7800 is a router, putting it into AP mode disables many functions, including the firewall, NAT and, of course, QoS.  If you want to use QoS on the R7800, then disable AP mode, but you should connect all devices through it and you should disable all routing functions in all other devices.  Having a single device functioning as a router is recommended for the vast majority of home networks.

      • shahril8488's avatar
        shahril8488
        Tutor

        Hello TheEther,

         

        Sorry for asking you the wrong question. My router is model r7800, in router mode. v1.0.2.28. I have tried to play with many configuration but still I could not get the downstream QoS tabbed appear.

        I have selected Advanced->QoS Setup. There are only Quality of Service tabbed and WMM tabbed appeared.

         

        Can you please advice me what to do? is the router broken?

         

        Thank you in advance