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bjdoty's avatar
bjdoty
Aspirant
Jan 03, 2021

R6260 devices can't get up after power cycle

Every time power goes off and on devices say can't get up and won't connect. I have 25 devices. I have to do a factory reset to fix it. Works until the next power cycle them have to reset again.

14 Replies

  • michaelkenward's avatar
    michaelkenward
    Guru - Experienced User

    bjdoty wrote:
    Every time power goes off and on devices say can't get up and won't connect. I have 25 devices. I have to do a factory reset to fix it. Works until the next power cycle them have to reset again.

    I have seen this before. It has nothing to do with the firmware, and I don't need a "factory reset".

     

    What happens is that the modem takes so long to boot that the router times out before it can reestablish a link to Internet through the modem.

     

    Next time this happens, don't reset, try this:


    Be sure to restart your network in this sequence:

    • Turn off and unplug modem.
    • Turn off router and computers.
    • Plug in and turn on modem. Wait 2 minutes for it to connect.
    • Turn on the router and wait 2 minutes for it to connect.
    • Turn on computers and rest of network.

     

     

    • bjdoty's avatar
      bjdoty
      Aspirant
      That is great, but my issue is my cameras. If I'm on vacation and power goes out and on, I can't connect to view my cameras. Have to wait until I get home to reset. Would I have this problem with a newer router maybe the ac2600?
      • plemans's avatar
        plemans
        Guru - Experienced User

        Or you could try getting a backup power supply so when the power does go it, it doesn't for the modem and the router.