NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
R6350 choppy/laggy
when I screen mirror a video or live streaming from any of my apple devices, to my Apple TV, it's choppy and laggy. The people at Target told me to disable my firewall. But that sounds risky. I have tried to Live Chat with Netgear, as well as call them, and I've been disconnected both times. I need help!
9 Replies
there's so many factors that influence screen mirroring.
1. the connection from device to router
2. the connection from router to tv
3. the interference in your area
4. whether you're on 2.4ghz or 5ghz. 2.4ghz is much slower and sensitive to interference.
5. the performance of the actual device transmitting. Some of the older devices struggle with mirroring
What modem do you have?
What tv, platform, and device are you using?
Is your streaming devices on 2.4ghz or 5ghz?
What type of content are you streaming? (HD takes more bandwidth)
What modem do you have? ARRIS SURFBOARD
What tv, platform, and device are you using? SONY SMART TV, MACBOOK PRO, IPAD, IPHONE 11
Is your streaming devices on 2.4ghz or 5ghz? I CAN USE EITHER
What type of content are you streaming? (HD takes more bandwidth). USUALLY JUST VIDEOS TAKEN ON AN IPHONE. EITHER VIDEOS I TOOK MYSELF, OR ONES THAT WERE SENT TO ME. ALSO LIVE STREAMED GAMES OF MY KIDS IN COLLEGE. ALL OF THESE VIDEOS COME UP WITHOUT ANY PROBLEMS, LAGGING OR BUFFERING ON MY DEVICES, UNTIL I SCREEN MIRROR TO APPLE TV.
1. Caps lock. Please use it. It makes things easier to read.
2. what surfboard modem is it?
3. Make sure youd devices with 5ghz, are on the the 5ghz. its a much faster band and suffers from less interference.
4. Is it only on the sony tv that you screen mirror on? what sony tv is it? is it hardwired in? connected to 2.4ghz? connected to 5ghz?
5. are the videos your mirror stored in the cloud, on the device you're using?
2. what surfboard modem is it? SB8200
3. Make sure youd devices with 5ghz, are on the the 5ghz. its a much faster band and suffers from less interference. I WILL DOUBLE CHECK THAT.
4. Is it only on the sony tv that you screen mirror on? YES
what sony tv is it? XBR55X900F
is it hardwired in? YES connected to 2.4ghz? connected to 5ghz?
5. are the videos your mirror stored in the cloud, on the device you're using? BOTH
FYI - WHEN OTHER PEOPLE TRY TO SCREEN MIRROR TO MY TV IT DOES THE SAME THING. WHEN I SCREEN MIRRORED TO A FRIEND'S APPLE TV, IT WORKED JUST FINE.
