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RJL523's avatar
RJL523
Aspirant
Nov 18, 2020

R6400v2 AC1750 download speeds

I purchased this router a few years ago and with several of us working from home have been having internet speed issues.  My internet plan is for 200 mbps but I am only getting ~ 90 mbps down and 35 up using an ethernet connection and ~ 75 mbps down and 35 up on a wireless connection.   I've connected directly to the modem and am registering 197 down and 35 up and according to my ISP am getting what I am paying for.  I see lots of complaints regarding loss of speed but honestly I am not an IT expert and most of the responses require a lot of IT knowledge.  I purchased a router capable of handling 24 devices at speeds of upo to 450 mbps and am getting no where near that.  I have done hard restarts and updated the firmware to the latest available on Netgears site (within the past 2 weeks).  Can anyone recommend a router that is a simple plug and play and performs to the advertised specs?  

2 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    What firmware version are you on? 

    What modem/gateway is it connected to? 

    Have you checked the cable? When you get that 90mbps (ish) it makes me suspect it isn't connected at gigabit speeds. The ethernet cable is a reasonable first place to check

    • RJL523's avatar
      RJL523
      Aspirant

      Thanks for the reply.  Figured out it was the cable connecting the modem to the router.  Still not thrilled with wifi speeds but at least I see I'm getting the correct speed to the router.