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PatrickDee's avatar
PatrickDee
Aspirant
May 18, 2021

R6700V3 - Needs to be rebooted every day

Hello,

I am hoping this is simple; but can't find any clear guidance.  I have to constantly reboot my router.  Yes, it has the latest firmware.  I don't lose the hardwired connection to my desktop.  It's usually my phone that drops the signal first.  Then I cannot reconnect without rebooting.  

R6700V3

Firmware: V1.0.4.106_10.0.80

 

Is the router shutting down due to an attack?  I have to say I am so disappointed in the lack of clear guidance on a resolution especially since I have seen many people have the same issue.  Thanks.

6 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User
    May 18, 2021

    Since you updated firwmare, did you ever do a factory reset? 

    The R6700v3 got the netgear armor upgrade several generations ago. Some devices needed a factory reset and new install (not from a backup) to get them functioning properly again. 

    Others, needed to downgrade to prior to armor. If you want to try this, install version 1.0.3.66 of the firmware. then do the factory resets, new install. Make sure to disable auto-updates and try it. 

    • PatrickDee's avatar
      PatrickDee
      Aspirant
      May 18, 2021

      I did a factory reset a couple of months ago.  The issue has been constant pre & post reset.  I'm not going to continue fighting this as it seems it is a Netgear issue.  If someone from Netgear is reading this please note that I will be contacting the NY AG's office within the next few days.  They are clearly taking these matters seriously.  Or, have someone from your techincal support department reach out to me.  Thanks.  

      • plemans's avatar
        plemans
        Guru - Experienced User
        May 19, 2021

        1. threatening to file lawsuits is only going to get you kicked off here as its part of the terms and conditions. 

        2. we're not netgear. this is the community support forum. where members of the public help out. So threats/complaints basically get your posts ignored and less help as we're volunteers just trying to help out. 

        3. did you ever try downgrading the firmware? I'd recommend trying version 1.0.3.66. install that over a harwired connection, then do a factory reset, and a new install. disable auto-updates.