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bavalpey's avatar
bavalpey
Aspirant
Feb 26, 2024
Solved

R6700v3 blank login page

I am unable to access any part of my router's settings via routerlogin.net.

I am prompted for a password, and when I login it accepts the information. However, the page is just a blank white page .
Ok, so I try to reset the modem with a factory reset. Except... This doesn't work.
And now I can't change the ssid or anything.
The nighthawk app works but I cannot do things like port forwarding on it. Please help me set this up?
  • bavalpey's avatar
    bavalpey
    Feb 26, 2024

    I appreciate your attention to detail. Here is precisely what happened:

    I tried both routerlogin.net and 192.168.1.1. I land on the page using a web browser. I tried opera, chrome, edge, and firefox, all to no avail. I get the prompt for the password login.
    I tried on windows PC, my android phone, and my wife's iphone.

    When I type it in, it accepts and goes blank. I did try typing it in incorrectly on one of the browsers to see if maybe the screen was just because of an invalid password, but this did cause the username/password prompt to appear again.

     

    The factory reset definitely worked, as in, the reset went through. I held the reset button for 30 seconds. It did the disco light mode and rebooted. After all of this, the LED looks as expected. The ssid was reset and everything.

     

    I will note that I was able to solve this after much hassle. I figured out how to forcibly install firmware through the command line. I installed an old verison of the firmware and was able to see the login page. I then updated the firmware to the latest version on that page, and it worked.

    I don't remember the precise firmare version that my r6700v3 was running, but the nighthawk app lied and said it was up to date.

7 Replies

  • michaelkenward's avatar
    michaelkenward
    Guru - Experienced User

    bavalpey wrote:
    Ok, so I try to reset the modem with a factory reset. Except... This doesn't work.


    Doesn't work in what sense? What happens? What are you doing ad where does it go wrong?

     

    When you press the reset button – give it at least 10 seconds – does the router go into "disco light" mode with flashing LEDs as it tries to reboot?

     

    What does the power LED look like after this happens?

     

     

     

     

    • bavalpey's avatar
      bavalpey
      Aspirant
      Doesn't work as in after factory reset, the login page is still blank.
      • michaelkenward's avatar
        michaelkenward
        Guru - Experienced User

        bavalpey wrote:
        Doesn't work as in after factory reset, the login page is still blank.

        That is the page that you get in a browser? On what? Windows PC? Mac?

         

        How did you get there? routerlogin.net? 192.168.1.1?

         

        And the other questions?