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St8103's avatar
St8103
Aspirant
Oct 19, 2021

R6700v3 Constantly Losing Internet

I have a Nighthawk AC1750 R6700v3 that is consistently losing internet access via WiFi at least twice a day.  I don't remember exactly when it started but its been at least the past 9 months.  I am running the current firmware v1.0.4.120_10.0.91.  I did a factory reset and manually configured everything again but the issue is still occurring.   I have seen posts on community where disabling armor fixed the issue so I tried that - no success there.  I have also seen posts where reverting to an old version of the firmare is recommended which I am willing to try but I am not sure what version I should go back to.  Any suggestions or tips would be greatly appreciated.

 

Steve

6 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Oct 19, 2021

    What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

     

    Might revert FW version back to what had been working to something 9 months ago...

    • St8103's avatar
      St8103
      Aspirant
      Oct 19, 2021
      I am using spectrum internet via EU2251 modem. Whenever I lose the wifi internet, I am still able to do a speed check via the nighthawk app so the hard wire connectivity exists.
      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User
        Oct 19, 2021

        What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 or 149 to 161 channel on 5Ghz.
        Any Wifi Neighbors near by? If so, how many?